Internal Communications Officer

Merrifield Consultants are delighted to be partnering with a Faith Charity to recruit an Internal Communications Officer.

We are seeking a dynamic and skilled Internal Communications Officer to join the charity’s Communications Team and enhance their internal communications strategy. The Internal Communications Officer will play a crucial role in enhancing the organisation’s internal communications strategy. This role involves managing internal content, facilitating staff feedback, and ensuring clear and inclusive communication across various channels.

Job Title: Internal Communications Officer

Salary: £38,000 per annum

Contract: Full-time, permanent

Location: London (Hybrid), 3 days a week in the office

Reports to: Director of Communications

Team: Communications Team


  • Developing an Internal Communications Strategy: Craft and execute a strategy that supports the organisation’s mission and values, encourages staff engagement, and ensures consistent messaging.
  • Content Creation and Management: Produce engaging content for various channels to keep staff informed and motivated.
  • Feedback Mechanisms: Establish and manage channels for staff feedback to leadership, promoting a two-way communication culture.
  • Crisis Communication: Work with the Director of Communications in preparing and managing internal communication during crises, ensuring clear messaging and updates for staff.
  • Event Management: Organise and deliver internal events, such as staff meetings and workshops, to enhance employee engagement.
  • Training and Support: Provide support and training for staff on communication tools and practices, enhancing overall communication skills within the Team.
  • Change Management: Advise the Senior Management Group on the internal communications aspect of Change Management, including ongoing work to enhance the organisation’s Investors in People Silver accreditation.
  • Brand Advocacy: Encourage staff to be ambassadors through maintaining the brand voice for internal communications.
  • Project Management: Lead internal communications projects, such as creating a team calendar and reviewing newsletters for consistent branding and tone.
  • Diversity and Inclusion: Ensure communication strategies and content reflect the Team’s commitment to inclusivity, growth, and justice.
  • Ensuring Consistency: Plan and approve regular communications to be sent out to employees.

Person Specification:

  • At least three years of experience in internal communications.
  • Ability to develop and implement comprehensive internal communications strategies.
  • Exceptional writing, editing, and proofreading skills.
  • Strong organisational skills to handle multiple projects simultaneously.
  • Proficiency in digital communication tools and platforms.
  • Ability to tailor communications to be inclusive and resonate with a diverse workforce.
  • Demonstrates an understanding and supportive of the work and mission of a Faith Charity.
  • Positive, approachable, and proactive way of working.
  • Awareness and sensitivity to issues of equality, diversity, and inclusion.

If you are a motivated and skilled communications professional with a passion for internal communications and a commitment to the values of a Faith Charity, we would love to hear from you.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.


Up to £38000 per annum