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Press, PR and Internal Communications Manager

City of London

Up to £39520 per annum

Merrifield Consultants are proud to partner with a health membership body to find their new Press, PR and Internal Communications Manager. This role is a fantastic opportunity for a candidate looking to play a key role creating and delivering effective press campaigns and identifying new opportunities to develop the organisation and increase engagement.

Job Title: Press, PR and Internal Communications Manager
Contract: Part time (28 hours), permanent
Organisation: Membership body
Salary: £39,520 (£49,400 FTE)
Location: London (1 day in office, Wednesday)
Closing date: 24^th of September 2024

Role responsibilities:

To plan and deliver successful PR and Media campaigns.
Generating news, features and other written content for key internal and external publications, digital, and wider communications channels.
Overseeing all media communications.
Respond to all media enquiries.
Writing and distributing timely and accurate media releases.
Identifying and create stories that drive awareness and positive coverage of organisation.
Grow, nurture and manage relationships with key journalists, including key media contacts, trade press and bloggers.
Identify external speaking opportunities for College spokespeople, for example, external conferences.
To work with Director of HR and Director of Marketing and Communications to develop a staff communications strategy and framework to aid effective internal communications.
To support on internal communication delivery when needed.

Skills and experience:

Educated to degree level or with an equivalent level of experience.
Proven experience of working at a senior level in a Press and PR role.
Proven experience of managing PR, media and social media campaigns.
Proven experience of developing and implementing successful Press, PR and online campaigns and understanding how PR feeds into the marketing plan.
Experience of developing corporate publications.
Experience of working within a membership body or health related organisation.
Able to build and maintain productive and effective relationships with internal and senior level external contacts.

The ideal person for this role will have a proven track record of developing marketing campaigns for health professional and consumer audiences, collaborating with creative specialists and identifying new exciting Press and Media opportunities for an organisation.

To find out more and apply for the role, please contact Isabel Britten at Merrifield Consultants

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

Membership Service Advisor

London

Up to £36000 per annum

Merrifield Consultants are delighted to be partnering with a prestigious Membership Organisation to recruit a Membership Service Advisor. This role offers an exciting opportunity to contribute to the success of a dedicated Membership operations team.

As a Membership Service Advisor, you will manage and resolve complex and high-risk queries and complaints, oversee operational processes, and drive improvements in customer service. You will play a key role in ensuring exceptional service delivery and supporting the achievement of team and organisational goals.

Salary: £36,000 per annum

Contract: Fixed-Term Contract until 31 October 2025

Location: London

Hybrid: 2 days a week in the office

Responsibilities:

Manage and resolve complex and high-risk member queries and complaints across multiple channels.
Oversee day-to-day operational processes within specialist areas, meeting agreed service level targets.
Proactively contribute to team and organisational targets, such as SLAs and KPIs.
Identify and implement process improvements and enhance member journeys.
Develop and maintain excellent relationships with internal teams and external stakeholders.
Support the induction and training of colleagues, providing guidance on complex queries.
Ensure accurate data entry and maintain high-quality service standards.

Person Specification:

Knowledge: Proficient in Microsoft Office packages (Word, Excel, Outlook, SharePoint, Teams) and experience with CRM databases.
Skills: Strong communication skills, effective decision-making, analytical and organisational abilities, and problem-solving expertise.
Experience: Proven experience in call centre operations, administration, complaint management, and training delivery.
Aptitude: Strong customer focus, attention to detail, ability to work independently and as part of a team, and capability to meet deadlines.

If you are a skilled professional with a passion for delivering high-quality customer service and are looking to make a significant impact, we would love to hear from you.

Community Fundraising Officer (Part-time – 30 hours per week)

Lingfield

Merrifield Consultants

Up to £30000 per annum + pro-rata

Merrifield Consultants are delighted to be partnering with the charity Young Epilepsy to find a Community Fundraising Officer. The role will be based at St Pier’s, an independent special school for children and young adults aged 4 to 25 years, with complex needs and disabilities. The Community Fundraising Officer will be responsible for raising voluntary funds from the local community to enhance the education and social provision for the students at St Piers.

Job Title: Community Fundraising Officer (Part-time – 30 hours per week)

Organisation: Young Epilepsy

Reporting to: Head of Philanthropy and Partnerships

Salary: £30,000 pro-rata

Location: Lingfield, Surrey RH7 6PW (Hybrid working options available)

Required: CV and Cover Letter

Closing date: Sunday 29^th September

St Pier’s school is an innovative and creative environment for children and young people with epilepsy, autism, severe learning difficulties, speech, language and communication needs, and sensory and/or physical needs. The post-holder will be raising funds to go towards equipment, technology and facilities for students, as well as extra-curricular activities, sports, running a small Farm and providing outdoor learning opportunities. The role will build fundraising and volunteering partnerships with the local community, providing sustainable funding for St Piers and the wider campus, in the coming years.

Skills and Experience:

Proven success of charity fundraising with companies and community organisations
Experience of working in a target-driven environment.
Experience working with volunteers
Experience of successfully delivering against financial targets within specified deadlines
A confident communicator who can build rapport and maintain positive professional relationships with funders, partners and community groups
Strong digital skills (Excel, Outlook, Word, PowerPoint etc)
Knowledge of fundraising/CRM databases

Currently St Piers is Surrey’s best kept secret. This role will be instrumental in putting St Piers firmly on the map and winning local and regional support.

Please contact Emma Bell at Merrifield Consultants to ask for more information or to apply.

Corporate Finance and Governance Lead

Woodford Green

£35000 - £36000 per annum

Corporate Governance Lead

Woodford Green
Hours: 28 hours per week

This is a great time to join this amazing charity as a Corporate Governance Lead

This exciting role will give the successful candidate the opportunity to work directly with the CEO, SLT and Trustees providing practical support.

As the Corporate Governance Lead, you will oversee the charity’s key corporate governance documents, including the Articles of Association and the Board Assurance Framework alongside being the Policy Manager for the organisation.

You will organise and attend board meetings, taking minutes, distributing board papers and sending out action points. You will also be responsible for all the statutory filing.

About you

You will have had experience supporting Board and Chairs in a similar role. Charity experience is highly advantageous although not essential

Benefits

This organisation offers a generous range of benefits including hybrid office/home-based arrangement (2 days in), as well as –

27 days’ annual leave pro rata
Pension scheme (company matches contribution up to 7%)
Free onsite parking
Employee Assistance Programme
Eye care voucher scheme
Cycle to work scheme
Interest free season ticket loan
Blue Light Card discount scheme

This organisation is based in a beautiful location with a wonderful cause that really does make a massive difference to their service users and those who stay with them.

Community and Events Fundraising Officer

Guildford

Merrifield Consultants

£25480 - £31200 per annum

Merrifield Consultants are delighted to be partnering with Cherry Trees, the charity providing home from home care for children with complex disabilities and a meaningful break for their families across Surrey and the surrounding areas. Cherry Trees have an opportunity for an experienced Community and Events Fundraiser to join their small but growing team.

Job Title: Community and Events Fundraising Officer

Organisation: Cherry Trees

Reporting to: Head of Fundraising

Salary: £25,480 – £31,200

Location: East Clandon, Guildford (open to homeworking 2 days per week)

Required: CV and Cover Letter

Closing date: CV’s and cover letters will be reviewed on a rolling basis so please do apply at your earliest convenience.

Caring for a child with a complex disability can be emotionally and physically exhausting. Cherry Trees provides a lifeline for families through its home-from-home care for children with complex disabilities and its wrap-around support for the family. Last year, the charity supported 70 children from 63 families through 52,750 hours of care. This included 1551 sleepovers and 633-day visits. They also ran activity days, hosted parent/carer wellbeing days, and provided small but vital financial grants through their Welfare Fund.

In this pivotal role, you will have the opportunity to make your mark and grow the charity’s range of products that engage with their existing and potential supporters. Their existing programme includes:

Events that include 2 x Golf Days, 2 x Live Music events and our Christmas Market. These events attract more than 1,200 supporters and will raise more than £250k this year.
Challenge Events programme, which is very much in its infancy, includes partnerships with Choose a Challenge and Run for Charity, as well as their one 2025 London Marathon place and bespoke Cherry Trees to Paris 24-Hour Cycling Challenge scheduled for July 2025. These events raise around £35k.
Partnerships with corporates, community groups and organisations, and individuals. They also have a long running Bridge League and our Collection Tins Champions and Celebration Giving products that are ready to grow. These relationships and products raise £115k.

The current programme will see the charity engage with more than 1,400 individuals and organisations and raise £350k but there is huge potential to grow both engagement and income.